Magola, Mtendere ZitaMtendere ZitaMagola2025-02-052025-02-052011-03-01https://dspace.unima.ac.mw/handle/123456789/763Submitted to the department of Political and Administrative Studies, Faculty of Social Science in partial fulfilment of the requirements for the award of the Master of Arts degree (Human Resource Management & Industrial Relations)This thesis explores the productivity of workers as related to the use of Oracle Enterprise Resources Planning Systems at the Reserve Bank of Malawi. This study topic was influenced after considering that the bank had made considerable investment in ERP systems with the overall aim of improving productivity inclusive the worker productivity. A mixed method of research was used for the study and data was collected from archival records and from a purposively selected sample of 50 participants. The study adopted the conceptual model from Leavitt (1965) model of an organisation to establish links between technology adoption in form of ERP and worker productivity. The study found that changes in technology induces positive changes in productivity of workers at the bank. That is the conclusion of this research indicates that Oracle ERP has a direct influence on the productivity of individual workers at the Reserve Bank of Malawi. From the findings of the study, it is evident that usage of Oracle ERP enhances the productivity of workers through informational elements, improved task completion and decision making. The study further recommends continuous training on the part of workers at the bank in order to optimise usage of ERP systems, and thereby maximisation of their potential benefits.enResource Planning UsageOracle EnterpriseWorker productivityReserve Bank of MalawiERP systemsTechnology adoptionDecision makingTask completionInclusive productivitytext::thesis::master thesis